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COLLABORATION:

#3

We support each other in our work. We create a safe environment and seek and provide honest feedback. We listen to colleagues, partners and customers and we share knowledge and insights to challenge each other to improve our work. We also love to celebrate our successes!

#2

OWNERSHIP:

We take full responsibility and are accountable for everything we do. Our people are agile and resilient. Because we always have our customers in mind, we strongly care about quality. That is why we never just leave things for others to solve. We take ownership of projects and solutions.

#1

DARING:
We are a customer-centric organization. We go the extra mile and fight for our customers. We love to experiment, take risks and challenge our own creativity. We are a customer champion. We grow stronger to challenge the status quo.

MINDSET

CHALLENGER

MAGENTA’S

TEAM

WE ARE ONE COMPANY WITH FOUR BRANDS, BUT WE ARE ALL TEAM MAGENTA

Only by challenging ourselves every day we can fulfill our purpose in this extremely competitive and rapidly changing world. We share an open-minded culture that’s about freedom of thought, ideas and diversity. We dare, take ownership and collaborate.

We challenge each other’s ideas so that we can come up with better ones together, creating an environment sparkling with energy. One in which we are open and direct, yet respectful, in which everyone can be themselves and all contributions are taken seriously.

“I WON’T STOP
PROVIDING THE
BEST F*CKING
SERVICE.”

My name is Youssef Sammar

Manager Social Service

“Mission statements are often vague and distant. So, when our team met up for our yearly bootcamp week, we chose a statement close to us. ‘I won’t stop providing the best f*cking service’ easily sticks in the heads and hearts of all Social Service colleagues.

‘The best service’ means being able to go beyond procedures. To spend a lot of time on one specific customer. And allowing to make errors. This atmosphere makes room for our team to create the very best solution for each customer.”

based on three values:

#1

Daring:

#3

Collaboration:

#2

Ownership:

We are one company with four brands, but we are all team magenta

Only by challenging ourselves every day we can fulfill our purpose in this extremely competitive and rapidly changing world. We share an open-minded culture that’s about freedom of thought, ideas and diversity. We dare, take ownership and collaborate.

We challenge each other’s ideas so that we can come up with better ones together, creating an environment sparkling with energy. One in which we are open and direct, yet respectful, in which everyone can be themselves and all contributions are taken seriously.

mindset
Challenger
Magenta’s
Team

Manager Social Service

My name is Youssef Sammar

“Mission statements are often vague and distant. So, when our team met up for our yearly bootcamp week, we chose a statement close to us. ‘I won’t stop providing the best f*cking service’ easily sticks in the heads and hearts of all Social Service colleagues.

‘The best service’ means being able to go beyond procedures. To spend a lot of time on one specific customer. And allowing to make errors. This atmosphere makes room for our team to create the very best solution for each customer.”